TERMS OF SERVICE

Jai Shree Nath Ji Infomedia Private Limited | Product: SaralBill

1. About Us & Acceptance of Terms

1.1. The Mobile Application, Desktop Application, Billing Portal, and Website are owned and operated by Jai Shree Nath Ji Infomedia Private Limited (“JSNJ Infomedia”), a company incorporated under the laws of India, having CIN No. U62013HR2025PTC134730, with its registered office at House No. 1016A, Jewali Road, Badhra, Charkhi Dadri, Haryana, India – 127308.

1.2. SaralBill is a billing and business management software product of JSNJ Infomedia. In these Terms of Service, the term “User” or “You” refers to any individual, sole proprietorship, partnership, company, trust, or other legal entity accessing or using the SaralBill Services and/or procuring any product or service from SaralBill.

1.3. SaralBill provides its Services subject to the User’s complete acceptance of all terms, conditions, policies, and notices stated herein. By accessing, downloading, procuring, or using any part of the SaralBill Services, the User agrees to be legally bound by these terms and conditions (the “Terms of Service” or “Terms”), together with all linked policies including, without limitation, the Privacy Policy, Acceptable Use Policy, Cancellation and Refund Policy, Referral Policy, and other applicable guidelines of SaralBill.

1.4. If the User does not agree to all terms and conditions contained herein, the User must immediately cease all access and use of the SaralBill Services.

2. Privacy Policy & Data Consent

2.1. These Terms of Service refer to, incorporate, and legally include the Privacy Policy of SaralBill, which sets out the terms on which SaralBill processes personal and business data collected from or provided by the User.

2.2. By using the SaralBill Services, the User consents to such processing and warrants that all data provided by the User is accurate, authentic, and complete. The latest version of the Privacy Policy can be accessed at: https://saralbill.in/web/privacy-policy

3. Modifications & New Features

3.1. Any new tools, products, features, software patches, or add-ons added to the SaralBill Services shall automatically be subject to these Terms of Service.

3.2. JSNJ Infomedia reserves the right to update, modify, change, or replace any part of these Terms of Service at its sole discretion by posting updates to the SaralBill Billing Portal, Mobile Application, Desktop Application, or Website. It is the User’s responsibility to check the applicable Terms of Service periodically for updates. Continued use of or access to the SaralBill Services following the posting of changes constitutes express acceptance of those revised Terms of Service.

4. Definitions

Capitalized terms used in these Terms of Service shall have the following meanings:

• “Additional Terms” means the terms, guidelines, and conditions applicable to the use of the Apple App Store, Google Play Store, or any other distribution platform through which the Mobile Application or Desktop Application is downloaded or accessed.
• “Applicable Laws” means all applicable statutes, enactments, acts of legislature or parliament, laws, ordinances, rules, regulations, notifications, guidelines, policies, directions, or legal directives issued by any competent Governmental Authority in force from time to time.
• “Billing Portal” means the web-based administrative dashboard, interface, and portal accessible via the Website or designated URLs for managing billing, accounting, and related features.
• “Content” means any information, text, images, graphics, product details, descriptions, prices, or materials published, uploaded, or transmitted by the User through the SaralBill Services, including details added to the Product Catalog.
• “Desktop Application” means the downloadable computer software application developed or provided by SaralBill for accessing and using the Services.
• “Fees” means the subscription, licensing, or transactional fees payable by the User for accessing or using the SaralBill Services, as updated by SaralBill from time to time.
• “Governmental Authority” means any Indian or non-Indian court of competent jurisdiction, arbitral tribunal, legislative, executive, administrative, or statutory regulatory authority.
• “Intellectual Property Rights” means:
  • Patents, trademarks, trade names, service marks, logos, internet domain names, corporate names, design rights, copyright (including rights in computer software), database rights, trade secrets, proprietary information, and rights in know-how, whether registered or unregistered, including all applications for registration globally;
  • Rights under licenses, consents, orders, or statutes concerning any of the foregoing;
  • Rights of the same or similar nature subsisting now or in the future anywhere in the world; and
  • The right to sue and recover damages for past, present, or future infringements of any such rights.
• “Mobile Application” means the official mobile software application developed or provided by SaralBill for mobile platforms (Android, iOS, etc.).
• “Person” means any natural person, company, corporation, partnership, proprietorship, Hindu Undivided Family (HUF), trust, association, or any legal entity recognized under Applicable Laws.
• “Product Catalog” means the digital catalog feature provided by SaralBill through which a User creates, manages, and displays information regarding their inventory, products, and services.
• “SaralBill Services” (or “Services”) means, collectively, POS Billing, invoicing, inventory management, accounting management, Product Catalog, the Billing Portal, Mobile Application, Desktop Application, Website, APIs, and all related tools and platforms provided by SaralBill.
• “User Data” means all transactional records, customer databases, tax invoices, GST details, accounting entries, and business metrics uploaded, processed, or generated by the User through the SaralBill Services.
• “Website” means the official website, subdomains, or web links provided by SaralBill (including https://saralbill.in) for accessing the Services.

5. License Grant & Intellectual Property Scope

5.1. Limited License: Subject to these Terms and the timely payment of applicable Fees, JSNJ Infomedia grants the User a limited, non-exclusive, non-transferable, non-sublicensable, and revocable right to access and use the SaralBill Services solely for the User’s legitimate internal business operations.

5.2. Restrictions: The User shall not directly or indirectly:

• Copy, reproduce, modify, translate, distribute, lease, sell, or sublicense the SaralBill Services or any underlying software;
• Reverse engineer, decompile, disassemble, or attempt to extract the source code of the SaralBill platforms;
• Bypass or circumvent any security controls, licensing mechanisms, or usage limits implemented by SaralBill.

5.3. Third-Party Software & Platforms: Any third-party software, integrations, or platforms (including Apple App Store, Google Play Store, and third-party APIs) made available or accessed via SaralBill Services shall remain subject to their respective terms and intellectual property rights. JSNJ Infomedia grants no ownership rights over third-party assets.

6. Eligibility & Account Security

6.1. Legal Capacity: The User (if an individual) represents that they are at least 18 years old and legally competent to enter into binding agreements under Applicable Laws. If registering on behalf of a sole proprietorship, partnership, company, or legal entity, the individual represents and warrants that they possess full authority to legally bind such entity.

6.2. Account Creation & Accuracy: To access certain features, the User must register an account. The User agrees to provide authentic, current, and complete business, tax, and contact details (including legal entity name, GSTN, email, and phone number) and update them promptly upon any change. JSNJ Infomedia reserves the right to suspend accounts with misleading or incomplete details.

6.3. Credential Security & Responsibility: The User is solely responsible for maintaining the confidentiality of their login credentials, passwords, and OTPs. The User must implement reasonable security controls on all authorized mobile and desktop devices. Any action performed through the User’s account shall be deemed authorized by the User, and the User must immediately report any suspected security compromise or unauthorized access.

6.4. Mandatory System Updates: The User agrees to apply required application updates, security patches, or operating system upgrades necessary for the uninterrupted and secure operation of SaralBill Services.

7. Subscription, Fees & Payment Terms

7.1. Paid Features & Pricing: Certain modules, features, or storage tiers are offered against subscription fees (“Fees”). Applicable pricing and billing cycles will be communicated through the Billing Portal or official channels.

7.2. Payment Processing: SaralBill utilizes RBI-authorized third-party payment gateways, banks, and aggregators for fee processing. The User agrees to comply with the terms of such payment processors.

7.3. Non-Payment & Suspension: If subscription or renewal fees fail to clear due to technical failures, insufficient funds, or chargebacks, the User must promptly settle the outstanding amount. JSNJ Infomedia reserves the right to downgrade, restrict, or suspend access to paid features until dues are fully cleared.

7.4. Fee Revisions: SaralBill reserves the right to adjust subscription pricing with reasonable prior notice. Continued use of paid Services following the effective date of price adjustments constitutes agreement to the updated Fees.

8. Acceptable Use, Service Modifications & Communications

8.1. Lawful Use: The User agrees not to use SaralBill Services for illegal transactions, fraudulent billing, money laundering, generating fictitious invoices, or violating any Applicable Laws (including GST and tax compliance).

8.2. Service Availability & Modifications: SaralBill reserves the right to upgrade, modify, temporarily suspend, or discontinue any feature, API, or service module (either for scheduled maintenance or feature upgrades) without incurring liability, provided reasonable efforts are made to minimize disruption.

8.3. Operational Communications: By creating an account, the User authorizes SaralBill to send essential administrative, security, transactional, billing, and product-related communications via Email, SMS, Phone calls, and WhatsApp, subject to Applicable Laws.

9. Restrictions on the Use of SaralBill Services & Acceptable Use Policy

9.1. General Restrictions: The User shall access and utilize the SaralBill Services solely for authorized, legitimate business purposes in accordance with these Terms and Applicable Laws. The User shall not directly or indirectly:

• Resell, rent, lease, sublicense, transfer, redistribute, or commercially exploit access to the SaralBill Services to any third party without explicit prior written authorization from JSNJ Infomedia;
• Attempt to exceed, circumvent, or bypass assigned subscription tiers, user limits, rate limits, or access controls;
• Access, tamper with, or use non-public areas of the platform, another user’s account, or the underlying server infrastructure;
• Remove, alter, or obscure any copyright, trademark, watermarks, proprietary notices, or digital rights management indicators displayed within the SaralBill Services.

9.2. Infrastructure & Device Dependency: The User acknowledges that the availability and optimal performance of the SaralBill Services rely on compatible hardware, stable internet connectivity, electricity, and supported operating systems. JSNJ Infomedia shall not be held liable for service disruptions, sync delays, or data access issues caused by hardware incompatibility, network failures, or utility outages outside its reasonable control.

9.3. Prohibited Content and Unlawful Activities: Under the Information Technology Act, 2000 and Applicable Laws, the User agrees not to upload, store, generate, print, display, publish, share, or transmit through SaralBill Services any Content or User Data that:

• (a) Belongs to another Person without having the lawful right, license, or explicit consent to use such data;
• (b) Is fraudulent, defamatory, obscene, pornographic, pedophilic, invasive of another's privacy, racially/ethnically objectionable, harassing, or encouraging money laundering or unlawful gambling;
• (c) Infringes any patent, trademark, copyright, trade secret, or proprietary Intellectual Property Rights of any Person;
• (d) Involves generating fake, manipulated, fictitious, or unlawful GST invoices, bills, or accounting records intended for tax evasion or financial deception;
• (e) Contains computer viruses, trojans, worms, corrupted files, logic bombs, or any malicious software designed to disrupt, compromise, intercept, or destroy any system or network;
• (f) Impersonates any natural person or entity, or misrepresents identity or affiliation with any business or brand;
• (g) Generates unsolicited bulk promotional communications, automated spam, phishing attempts, pyramid schemes, or unauthorized transactional triggers;
• (h) Deceives or misleads recipients about the true origin of electronic communications or intentionally communicates grossly offensive or menacing information;
• (i) Threatens the unity, integrity, defense, security, or sovereignty of India, friendly relations with foreign states, or public order, or causes incitement to any cognizable offense or insults any nation;
• (j) Knowingly publishes defamatory, false, or disparaging claims regarding SaralBill, JSNJ Infomedia, or its platform infrastructure to cause unlawful commercial harm.

9.4. Right to Investigate & Suspend: JSNJ Infomedia reserves the absolute right to monitor platform activities, investigate reported violations, and immediately restrict, suspend, or terminate the account of any User found to be in violation of this Clause 9, without prejudice to any legal remedies available under Applicable Laws.

10. Technical Restrictions & Third-Party Disputes

10.1. Prohibited Technical Interference: The User shall not directly, indirectly, or via automated tools engage in any of the following technical activities:

• (a) Reverse engineer, decompile, disassemble, trace, decipher, or extract the source code, core algorithms, database structures, or software architecture of SaralBill Services;
• (b) Deploy any scraper, crawler, spider, automated retrieval tool, bot, or indexing script to harvest platform data, software assets, or Content without explicit prior written authorization;
• (c) Collect, scrape, intercept, or process private customer information, contact directories, or transactional data of other users;
• (d) Create accounts via automated bots, credential scripts, or fictitious identities;
• (e) Introduce, deploy, or propagate viruses, logic bombs, ransomware, worms, or malicious scripts designed to damage or gain illicit access to SaralBill systems;
• (f) Conduct or facilitate Denial of Service (DoS), Distributed Denial of Service (DDoS), penetration stress tests, or any deliberate actions intended to degrade, crash, or overburden SaralBill's server infrastructure.

10.2. Incorporation of Acceptable Use Policy: The use of SaralBill Services is strictly governed by the Acceptable Use Policy (AUP), which is incorporated herein by reference. The User is obligated to review it periodically. The latest version can be accessed at: https://saralbill.in/web/acceptable-use-policy

10.3. Exclusion from Third-Party Disputes: SaralBill operates solely as a technology and software facilitator. SaralBill is not a party to, nor liable for, any commercial transactions, pricing errors, delivery defaults, defective items, or tax disputes between the User and the User’s buyers, suppliers, vendors, or employees. SaralBill is under no obligation to arbitrate, litigate, or mediate any such third-party disputes.

11. SaralBill’s Rights of Suspension, Content Removal & Termination

11.1. Suspension and Termination Triggers: JSNJ Infomedia reserves the absolute right, without liability and subject to Applicable Laws, to immediately restrict, suspend, disable, or permanently terminate the User’s account and access to the Services under any of the following conditions:

• (a) Violation of these Terms of Service, Acceptable Use Policy, or any statutory regulations (including GST and tax compliance);
• (b) Discovery of fraudulent, fabricated, forged, or materially misleading KYC, GSTN, or entity documentation provided during registration;
• (c) Identification of ongoing security breaches, compromised account credentials, data leakage, or malicious access attempts;
• (d) Verbal, physical, written, or electronic abuse, threats, harassment, or defamatory conduct directed at SaralBill’s personnel, executives, support staff, or channel partners;
• (e) Non-payment, chargebacks, or default on subscription Fees;
• (f) Emergency security patching, critical infrastructure maintenance, legal warrants, or operational mandates from Governmental Authorities.

11.2. Product Catalog Governance & Content Moderation: JSNJ Infomedia reserves the right to review, restrict, unpublish, or permanently delete any item, image, listing, or description published within the Product Catalog or billing dashboard if such content violates third-party intellectual property, promotes restricted/banned goods, or breaches statutory advertising and trade laws.

12. Accuracy of Information & Tax Disclaimers

12.1. General Informational Use: Information, calculation tools, tax suggestions, or financial metrics available on SaralBill Services are provided for general computational and business management purposes only. SaralBill does not warrant that all financial, tax, or regulatory data will be entirely error-free. The User is solely responsible for verifying all GST rates, invoice calculations, tax filings, and legal compliances with certified accounting/legal professionals before relying upon them.

12.2. Historical & Reference Data: SaralBill may contain archived, historical, or time-sensitive reference data. JSNJ Infomedia reserves the right to modify, adjust, or refresh platform data at any time but is under no continuous obligation to update legacy information immediately, except where mandated by Applicable Laws.

13. Disclaimers of Warranties & Merchant Representations

13.1. "As Is" and "As Available": To the maximum extent permitted by Applicable Laws, the SaralBill Services are provided strictly on an “AS IS”, “AS AVAILABLE”, and “WITH ALL FAULTS” basis. JSNJ Infomedia expressly disclaims all warranties of any kind, whether express, statutory, or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular business purpose, title, quiet enjoyment, and non-infringement.

13.2. No Guarantee of Uninterrupted Operation: SaralBill does not warrant that:

• The Services will operate completely uninterrupted, bug-free, or meet the User’s specific technical requirements;
• Defects or system glitches will be corrected instantaneously;
• The servers and platform networks will be entirely invulnerable to unauthorized intrusions, zero-day vulnerabilities, or network downtime.

13.3. User Representations regarding Product Catalog: The User explicitly represents and warrants that:

• The User holds full legal responsibility for all goods, services, descriptions, listed prices, applied GST/taxes, and promotions published via the Product Catalog or billing modules;
• The User is solely responsible for defining and honoring consumer-facing policies, including delivery, returns, refunds, warranty, and order cancellations;
• The User shall make it expressly clear to its customers that all commercial sales contracts are solely between the User and the customer, and that SaralBill is not a seller, agent, reseller, or partner in such consumer transactions.

14. Exclusions & Limitation of Liability

14.1. Exclusion of Consequential Damages: To the maximum extent permitted by Applicable Laws, neither JSNJ Infomedia, nor its directors, officers, employees, affiliates, agents, or service providers shall be liable to the User or any third party for:

• Any indirect, incidental, special, punitive, exemplary, or consequential damages;
• Loss of business revenue, profit, goodwill, expected savings, commercial contracts, or business opportunities;
• Loss, corruption, or compromise of business data, customer records, or electronic ledger entries;
• System downtime, hardware failures, utility outages (electricity/ISP failure), or unauthorized device access arising on the User's end.

14.2. Third-Party Acts & Regulatory Mandates: SaralBill shall not be liable for disruptions, failures, or data delays caused by third-party payment gateways, cloud hosting providers, network carriers, or actions taken in compliance with statutory orders from any Governmental Authority.

14.3. Monetary Liability Cap: Notwithstanding anything to the contrary, in the event JSNJ Infomedia is held legally liable under any legal theory (whether in contract, tort, negligence, or otherwise), its total aggregate liability to the User shall be strictly limited to the total Fees actually paid by the User to SaralBill in the three (3) months immediately preceding the event giving rise to the claim, or INR 1,000 (Indian Rupees One Thousand), whichever is lower.

15. Third-Party Services, Integrations & External Links

15.1. Third-Party Integrations: SaralBill Services may integrate with or facilitate access to third-party tools, payment gateways, SMS/WhatsApp gateways, cloud storage providers, and external web links. These services are provided on an “AS IS” and “AS AVAILABLE” basis.

15.2. Independent Terms & Disclaimer: JSNJ Infomedia does not endorse, control, or assume legal liability for the performance, data handling, pricing, or security standards of third-party platforms. The User’s interaction with any third-party tool is governed strictly by that third party's separate terms of service and privacy policies. Any claims, technical disputes, or queries regarding third-party tools must be directed to the respective third-party provider.

16. Security, Malware & Cybersecurity Obligations

16.1. Prohibition of Malicious Interference: The User shall not intentionally introduce, upload, or execute viruses, trojans, logic bombs, ransomware, keystroke loggers, or other technologically harmful components into SaralBill Services or its underlying infrastructure.

16.2. User Endpoint Security: The User is solely responsible for implementing adequate cybersecurity hygiene on their client devices (PCs, laptops, POS terminals, and smartphones), including active antivirus software, secure network connections, and operating system security patches.

16.3. Incident Reporting & Legal Enforcement: Any unauthorized penetration testing, database scraping, credential brute-forcing, or cybersecurity attacks will result in immediate account termination. JSNJ Infomedia reserves the right to report such incidents to law enforcement bodies (including the Cyber Crime Cell and CERT-In) and disclose required account details under statutory directives.

16.4. Disclaimer of Malware Damage: To the maximum extent permitted by Applicable Laws, SaralBill shall not be held liable for any data loss, hardware corruption, or financial damages caused by malware, phishing, or Distributed Denial of Service (DDoS) attacks originating from the User's local devices or network.

17. Subscription Cancellation & Refund Policy

17.1. Policy Governance: The terms, timelines, and conditions governing the cancellation of SaralBill subscriptions, account downgrades, and any eligible fee refunds are defined under the standalone Cancellation and Refund Policy.

17.2. Policy Incorporation: The Cancellation and Refund Policy is incorporated into these Terms by reference. The User can review the official policy at: https://saralbill.in/web/cancellation-policy

18. Referral Program & Promotional Policies

18.1. Referral Terms: Any referral rewards, affiliate credits, or discounts earned by Users through inviting new businesses or customers to SaralBill are governed strictly by the SaralBill Referral Policy.

18.2. Policy Incorporation & Abuse: JSNJ Infomedia reserves the right to withhold, reverse, or disqualify any referral benefits obtained through fraudulent registrations, self-referrals, or policy manipulation. The latest Referral Policy can be accessed at: https://saralbill.in/web/referral-policy

19. Intellectual Property Rights & Licensing Restrictions

19.1. SaralBill Ownership: All Intellectual Property Rights in and to the SaralBill Services—including software code, system architectures, UI/UX designs, algorithms, logos, trademarks, and documentation—are the exclusive property of JSNJ Infomedia or its licensors. No title, ownership, or proprietary rights are transferred to the User.

19.2. Prohibited Exploitation: The User shall not copy, reproduce, republish, distribute, modify, create derivative works of, decompile, or reverse-engineer any component of the SaralBill Services.

19.3. Brand Attribution: The User shall not remove, obscure, or alter any copyright, trademark, or proprietary notices displayed within the Billing Portal, Mobile App, Desktop App, or generated invoices/receipts.

20. User Content, Business Data & Marketing License

20.1. Ownership of User Content: The User retains full ownership of all business data, inventory details, pricing lists, customer databases, and Product Catalog information (“User Content”) uploaded or processed through SaralBill.

20.2. Limited Operational License: The User grants JSNJ Infomedia a worldwide, royalty-free, non-exclusive license to host, cache, backup, transmit, and process User Content solely to the extent necessary to deliver, support, secure, and maintain the SaralBill Services.

20.3. Marketing Reference License: The User grants SaralBill a non-exclusive, royalty-free right to display the User’s business name, trade name, and logo on SaralBill’s website and promotional materials solely for identifying the User as an active client of SaralBill.

21. Confidentiality Obligations

21.1. Confidential Information: Means all non-public, proprietary, commercial, financial, and technical information disclosed by either party, including software algorithms, customer records, and financial statements.

21.2. Non-Disclosure: Both parties agree to maintain strict confidentiality and safeguard such information with reasonable commercial care. Confidential Information shall not include data that is publicly available, independently developed without reference to disclosed data, or rightfully acquired from a third party.

21.3. Compelled Disclosures: A party may disclose Confidential Information to the extent required by a valid order of a court or regulatory Governmental Authority, provided reasonable prior notice is given where legally permissible.

22. Indemnification

The User agrees to indemnify, defend, and hold harmless JSNJ Infomedia, its directors, officers, employees, agents, affiliates, and contractors against any claims, losses, statutory penalties, damages, liabilities, and legal costs arising out of:

• (a) The User’s breach of these Terms, Privacy Policy, or Acceptable Use Policy;
• (b) Any violation of Applicable Laws (including GST defaults, tax fraud, or misinvoicing);
• (c) Disputes, chargebacks, defective goods, or refund claims between the User and the User’s end customers;
• (d) Any third-party intellectual property infringement claims arising from User Content or items listed in the Product Catalog;
• (e) Gross negligence, willful misconduct, or unauthorized account access on the User’s end.

23. Force Majeure

23.1. Relief of Performance: Neither party shall be liable for failure or delay in fulfilling obligations (excluding payment obligations) if caused by a Force Majeure Event—including natural disasters, civil unrest, acts of terrorism, war, nationwide internet outages, power grid collapses, epidemics, or statutory government bans.

23.2. Mitigation: The affected party shall make reasonable efforts to mitigate disruptions and resume normal service delivery as soon as practicable.

24. Severability, Waiver & Assignment

24.1. Severability: If any provision of these Terms is deemed unlawful or unenforceable by a court of competent jurisdiction, such provision shall be enforced to the maximum permissible extent, and the remaining provisions shall remain in full force and effect.

24.2. Non-Waiver: Failure to enforce any provision or right under these Terms shall not be construed as a waiver of that or any subsequent right.

24.3. Assignment: The User may not assign or transfer rights under these Terms without prior written approval. JSNJ Infomedia may assign its rights and obligations in the event of a merger, acquisition, corporate restructuring, or asset sale.

25. Independent Relationship

Nothing in these Terms creates a partnership, joint venture, agency, franchise, or employment relationship between JSNJ Infomedia and the User. The User has no authority to bind or make commitments on behalf of SaralBill.

26. Governing Law, Dispute Resolution & Jurisdiction

26.1. Governing Law: These Terms shall be governed by and construed in accordance with the substantive laws of India.

26.2. Amicable Settlement: In the event of any dispute, the parties shall first attempt to resolve the issue amicably through written negotiation within thirty (30) days.

26.3. Arbitration: If unresolved, the dispute shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996 by a sole arbitrator appointed mutually or in accordance with the Act.

• Seat and Venue of Arbitration: Charkhi Dadri, Haryana, India.
• Language of Proceedings: English.

26.4. Court Jurisdiction: Subject to the arbitration clause, the courts of competent jurisdiction located exclusively in Charkhi Dadri, Haryana, India shall have exclusive jurisdiction over all legal disputes arising out of or in connection with these Terms of Service.

27. Legal Notices & Communications

27.1. Notices to SaralBill: All formal, statutory, or contractual notices directed to SaralBill or JSNJ Infomedia shall be served in writing via registered post, speed post, or official email to:

• Entity Name: Jai Shree Nath Ji Infomedia Private Limited
• Registered Office Address: House No. 1016A, Jewali Road, Badhra, Charkhi Dadri, Haryana, India – 127308
• Official Email: support@saralbill.in

27.2. Notices to the User: JSNJ Infomedia may transmit contractual notices, billing receipts, account alerts, and policy changes to the User via registered email, SMS, WhatsApp, phone call, or in-app push notifications using the contact information provided during registration.

27.3. Validity of Electronic Communications: In accordance with the Information Technology Act, 2000, electronic notices and records sent to the User’s registered credentials satisfy all statutory requirements of written communication and are deemed delivered upon successful transmission.

28. Cumulative Remedies

The rights, powers, and remedies conferred upon JSNJ Infomedia under these Terms of Service are cumulative and non-exclusive. Exercising any single right or remedy shall not preclude the enforcement of any other statutory or equitable remedies available under Applicable Laws.

29. Cancellation, Termination & Data Retention

29.1. User Termination: The User may terminate their account and discontinue using the SaralBill Services at any time by contacting customer support or utilizing in-app account deactivation features. All eligible fee refunds or adjustments shall strictly follow the standalone Cancellation and Refund Policy.

29.2. Effect of Termination: Upon the termination or deactivation of the User's account:

• (a) All rights and licenses granted to the User under these Terms shall immediately cease;
• (b) Access to the Billing Portal, Desktop App sync, Mobile App features, and Product Catalog will be restricted;
• (c) Any outstanding, accrued, or unpaid Fees owed to SaralBill up to the effective termination date shall become immediately due and payable;
• (d) Subscription fees paid in advance are non-refundable, except as explicitly mandated under the Cancellation and Refund Policy.

29.3. Data Retention and Post-Termination Access: Following account termination, SaralBill reserves the right to retain, archive, or permanently delete User Data and Content in accordance with statutory tax laws, data retention obligations under the Digital Personal Data Protection Act, 2023, and internal security backup cycles. The User is advised to export and download all invoices, financial ledgers, and customer databases prior to initiating account deletion.

30. Entire Agreement & Supersession

These Terms of Service—together with the Privacy Policy, Acceptable Use Policy, Cancellation and Refund Policy, Referral Policy, and any written addenda executed between the parties—constitute the entire and final legal agreement between the User and Jai Shree Nath Ji Infomedia Private Limited.

These Terms supersede and extinguish all prior or contemporaneous negotiations, marketing representations, warranties, promises, oral discussions, and draft agreements concerning the subject matter herein.